LICENSE NUMBER ROC #358483

My Pool Equipment Is Broken

What Should I Do?

When your pool equipment fails, your entire system stops working. No circulation = dirty water, algae growth, and expensive damage fast—especially in Arizona heat.

Common Equipment Issues We See

  •   Pump not turning on or making loud noises

      Filter leaking, clogged, or not building pressure

      Heater not working

  •   Salt system / chlorinator failure

  •   Timer or automation system not responding

⚠️ If your pump is down, your pool can turn green in 24–72 hours.

Immediate Steps You Can Take

Before we arrive, do this to prevent further damage:

  •   Turn OFF the system if you hear grinding, humming, or smell burning

  •   Check your breaker panel (simple resets sometimes solve it)

  •   Do NOT keep forcing the equipment to run — this can burn out motors completely  

  •   Avoid adding chemicals if water isn’t circulating properly

What We Do
(Fast Diagnosis + Repair)

At Big Splash Pools Care, we don’t guess—we isolate the exact failure:

  •   Full equipment system diagnostic

      Identify electrical vs mechanical issues

  • On-the-spot repairs when possible

  •   Part replacement (motors, seals, filters, boards, etc.)  Follow-up plan to prevent it from coming back

If replacement is needed, we’ll walk you through best options (not overpriced upsells).

Don’t Wait — This Gets Expensive Fast

A small issue (like a bad seal or capacitor) can turn into:

  •   Burned-out motor

  •   Full pump replacement

  •   Green pool recovery costs







Fix It Before It Snowballs

Big Splash Pools Care — We get your system running right the first time.

Get in touch or book a service

Call us or email us to inquire about any of our services or to schedule an appointment.

Contact Information

Big Splash Pool Care

123 Main Street, Queen Creek, AZ 85142

Open Monday-Friday 9-5PM, Sat 10-3 PM

Phone: (480) 489-8327

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